We hope this message finds you all, and your friends and family in good health.
Following the latest government guidance, we’re delighted to announce that the Home Media store is re-opening its doors to the public on Monday 15th June. While collectively we’re still a way off being fully ‘back to normal’ we hope you’ll agree this is a positive move and one that bring some hope and relief to businesses and customers alike – we’re thrilled to be able to welcome our customers in person once again.
As you may be aware, the team have stayed active during the past couple of months, providing our valued customers with products delivered to their door, from home demonstrations to new orders. This service has always been a part of Home Media and will continue to be an available option for customers into the future.
Your safety and that of the Home Media team remains paramount and we are still continuing to take the necessary steps to make sure it is safe for you to visit the store – protecting staff and customers alike and adhering to social distancing measures and safety precautions wherever possible.
• Appointments – initially we plan to operate an appointment system so you can be reassured regarding your safety and that social distancing will be easy to maintain. You will be able to check out specific products at your leisure and the appointment system will also allow us to clean equipment etc between visits. Please call us on 01622 676703 or email us firstname.lastname@example.org
• Limit to numbers – as time goes by and as we adjust to the “new normal” working we’ll be limiting the number of customers within the showroom to one person or two from a household at any one time and operating a one-in-one-out system to ensure that all individuals, including staff, are able to observe social distances of 2 metres whilst you check out the amazing kit on offer.
• Cleanliness and disinfecting – all surfaces and products will be cleaned and disinfected regularly and we will have plenty of hand sanitiser on hand – including for customers to use upon entering the store. Additionally to support this process if you’d like a closer look at any products in store, where possible, simply ask a team member to come and give a demonstration of anything you have your eye on, rather than handling it yourself.
We are still running our home setup and cable loan services, again whilst observing stringent safety and social distancing guidance.
Our web store remains open and fully functional for you to make online purchases, but feel free to call us to talk through any item you’d like to hear more about if you’re not able to pop in.
We’d like to take the time to sincerely thank all of our customers and those of you that have shown both Home Media and the team such support and patience throughout what has and continues to be a trying time for all of us.
We will continue to observe and anticipate government instruction and look forward to a more complete ‘return to normal’ in the coming months.